How can we help?
Get help with your PlayHuud account, a game, an invitation or a safety concern.
kingbarric@yahoo.com
Include your username, app version, device model and a description of what happened. Screenshots can help. Never send your password, sign-in code or API keys.
Joining a game
Ask the host for their Huud invitation. A public invitation lets you request to play; the host must approve your request before you enter the game.
Voice and connection issues
Check your internet connection and microphone permission in your device settings. If a game disconnects, reopen PlayHuud and check for a game you can resume.
Report or block a player
Open the player's safety controls in the app to report a concern or block them. You can also contact support with the username and details of the incident.
Account and privacy questions
To permanently remove your account, open Settings → Delete account in PlayHuud and confirm. This is also available for guest accounts. Your hosted Huuds and groups are removed, and games involving your account end. Apple-linked accounts require an Apple confirmation. Signing out alone does not delete your account.
Contact support about access to your account or your personal data. Read our privacy policy for information about how PlayHuud handles data.
Coins
PlayHuud coins are virtual game rewards. They cannot be purchased or exchanged for cash.